AI quote & customer support tool for cross-border freight

Estimate freight faster.Inform shipping decisions.

ZAD Logistics is a software tool that turns shipping enquiries into structured briefs and benchmark estimation ranges. We are not a carrier — your contract of carriage stays with the licensed forwarder you choose.

6
Shipping modes
24/7
AI tool access
~3s
Typical draft
Global shipping network
Trusted workflows for cross-border teams
Ocean FCL / LCL·Air Freight·Express Parcel·EU Rail & Trucking·UK Bonded Warehousing
Core capabilities

Common shipping questions, answered as estimation drafts.

The tool handles first-response triage, structured quote intake and benchmark route comparisons, then exports a clean brief for your own forwarder to action.

24/7 AI Support
First-line answers to shipping, customs and documentation questions — the tool drafts follow-ups for your team to review.
Route Recommendations
Ocean, air, rail and express options compared on cost, speed and seasonality before you book.
Rate & ETA Estimator
Data-backed rate range and transit windows per mode, updated from benchmarked lane indices.
Inquiry Intake
Structured forms turn vague enquiries into complete briefs for your sales team in seconds.
Warehousing Intel
Guidance on UK bonded, EU and US fulfilment warehouses with service-level references.
Compliance Guardrails
Flags restricted commodities, missing docs and sanctioned routes so the quote stays compliant.
How it works

From question to booking-ready brief in four steps.

The workflow captures the fields a forwarder typically needs, so the brief you forward is complete. ZAD Logistics does not perform transport — your forwarder issues the booking.

Step 01

Describe your shipment

Tell the AI copilot what you are shipping — the product, origin, destination and timing.

Step 02

Confirm the brief

We fill a structured intake so your forwarder gets a clean RFQ with volume, weight and incoterms.

Step 03

Compare options

See ocean, air, rail and express mode suggestions ranked by cost and lead time.

Step 04

Forward to your carrier

Export the structured brief and send it to your own freight forwarder or carrier of choice. ZAD Logistics is not a carrier and does not perform transport itself.

Shipping modes

Ocean, air, express, rail — one copilot, benchmarked rate ranges.

Each mode ships with lane benchmarks, typical transit ranges and compliance pointers. Quotes are estimation ranges, not carrier-binding rates.

28
Ocean Freight · FCL
Full container load for large, predictable volume shipments.
28 – 45 days port to port (typical)
Estimated USD 1,850 – 3,400 / 40HQ on major Asia–EU lanes
30
Ocean Freight · LCL
Consolidated less-than-container loads for flexible shipments.
30 – 48 days door to CFS (typical)
Estimated USD 55 – 95 / CBM on trunk lanes
3
Air Freight
Fast airport-to-airport service for time sensitive volumes.
3 – 7 days (typical)
Estimated USD 3.80 – 7.20 / kg chargeable weight
3
Express Parcel
Door-to-door express service for small packages.
3 – 5 days door to door (typical)
Estimated USD 6 – 14 / kg tiered
ZAD AI Copilot
Online · response < 3s
You· Today 09:24
I need to ship 800 pairs of sports shoes from Shenzhen to a fulfilment centre in Manchester. Which mode is most cost-effective?
Copilot· Draft brief ready

Got it — 800 pairs from Shenzhen to a Manchester fulfilment centre. To draft an estimate I need:

  • Total gross weight and carton count?
  • Target delivery deadline?
  • Incoterm preference (DDP / DAP)?

Based on lane benchmarks, Ocean LCL is typically materially cheaper than air for this volume, with a 32–38 day estimated transit.

You
About 1,250 kg / 12 CBM, need it there before 25 May. DDP please.
Copilot· Drafted from benchmarks

Here are two estimation ranges to compare:

Ocean LCL · DDP
~35 day transit · est. USD 880–1,120
Air + UK trucking · DDP
~6 day transit · est. USD 4,200–5,400

Estimates only — final rate confirmed by your selected carrier. Want to forward this brief?

Ask a shipping question…
Who uses it

Built for teams that ship across borders every day.

The tool adapts to different workflows — from a solo online seller sending samples to a forwarding team triaging inbound enquiries.

Cross-border e-commerce

Online sellers restocking marketplace fulfilment centres and 3PL warehouses across UK, EU and North America.

Freight forwarders

Small forwarding teams that need a first-response layer before the human desk takes over.

SMB traders

Manufacturers and trading companies shipping irregular lanes that need quick ballpark quotes.

Procurement teams

In-house buyers comparing modes before issuing RFQs to their preferred forwarders.

Pricing

Simple plans, transparent per-use top-ups.

Subscribe for predictable volume, or pay per quote pack. Credit top-ups let heavy users buy usage in bulk.

See full pricing
Starter
For occasional shippers exploring the copilot.
USD $0free preview · no card required
  • 5 AI support conversations / month
  • 2 quote requests / month
  • 3 saved shipments
  • Community support
Start free preview
Most popular
Growth
Monthly subscription for active sellers and small forwarders.
USD $49per month · billed in USD
  • Unlimited AI support conversations
  • 80 quote requests / month
  • Lane benchmark insights
  • Saved history & exports
  • Email + chat support (business hours)
Subscribe monthly
Business
Annual plan with premium service and seat sharing.
USD $468per year · save ~20% · billed in USD
  • Everything in Growth
  • Up to 4 teammates
  • Named account contact (typical response within 4 business hours)
  • Priority quote review by our team
  • Usage analytics dashboard
Subscribe yearly
Important. ZAD LOGISTICS LTD provides software for freight enquiry and quote estimation. We are not a carrier, freight forwarder of record, customs broker or NVOCC. All rates and transit times shown on this site are non-binding estimates generated from publicly available tariffs and anonymised industry benchmarks. Final pricing and contract of carriage are issued by the licensed carrier or forwarder selected by the customer.
FAQ

Answers to the questions compliance and finance teams ask first.